FINX Technologies, Inc. ("us", "we", or "our") operates https://finx.global and the FINX mobile application (referred to as "Service"). This Privacy Policy governs your use of our Service and explains how we collect, safeguard, and disclose information resulting from your use.
We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Our Terms of Service govern all use of our Service and, together with this Privacy Policy, constitute your agreement with us.
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide personally identifiable information ("Personal Data") that may include, but is not limited to:
We may use your Personal Data to send you newsletters or marketing materials. You may opt out at any time by following the unsubscribe link in any communication.
Usage Data
We may collect information your browser sends when you visit our Service ("Usage Data"), including your IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and unique device identifiers.
When accessing the Service from a mobile device, Usage Data may also include device type, unique device ID, mobile OS, and mobile browser information.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Service. Cookies are small data files sent to your browser and stored on your device. You can instruct your browser to refuse all cookies, though some portions of our Service may not function properly without them.
We use the following types of cookies:
FINX Technologies, Inc. uses collected data for the following purposes:
We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We retain and use your Personal Data to the extent necessary to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.
Usage Data is generally retained for a shorter period, except when used to strengthen security or improve functionality, or when we are legally required to retain it longer.
FINX retains the PII we receive as described in this Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
Where applicable law requires, we identify the legal basis for processing your personal information:
Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country, or other jurisdiction where data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.
FINX Technologies, Inc. will take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of Personal Data will take place to an organization or country unless there are adequate controls in place, including the security of your data.
Among the Services we perform are know your customer ("KYC") and other identity verification services, including provision of FINX IDV. When performing KYC or other identity verification services, we are hired by a third party to collect your PII for identification purposes.
When you submit PII for KYC or identity verification purposes, you consent to FINX disclosing any portion of such PII to the third party who has hired us to perform such services, as permitted by applicable laws and regulations.
We may disclose personal information that we collect, or you provide, in the following circumstances:
Security is a core business principle at FINX. We always keep personal information encrypted in secure locations with strict access controls. We continually test our systems to ensure compliance with top industry standards for information security.
Several times a year, external audits are carried out to verify that our security arrangements remain compliant. Our platform is certified under ISO/IEC 27001:2022, ISO/IEC 27017:2015, ISO/IEC 27018:2019, and ISO 9001:2015.
Some of our Services allow you to share your FINX profile and PII with third parties. You are the only one who can consent to and request that your information be sent to a third party. Once you direct FINX to share your PII, FINX is not liable for any actions that third party may take with respect to your data.
We encourage you to review the privacy policies of any third parties you choose to share your information with.
FINX will retain biometric data only until the earlier of the following: (i) the initial purpose for collecting or obtaining such biometric data has been fulfilled, or (ii) you delete the information from your profile, either partially or in full.
If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
To inquire about or request removal of your Personal Data, email us at contact@finx.global.
We may ask you to verify your identity before responding to such requests. You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.
CalOPPA requires commercial websites that collect personally identifiable information from California consumers to post a conspicuous privacy policy. In accordance with CalOPPA:
Do Not Track Signals — We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. You can enable or disable Do Not Track in your browser's Preferences or Settings page.
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Google Analytics — We use Google Analytics to monitor and analyze use of our Service. Google uses the data collected to track and monitor usage and may share it with other Google services. For more information, visit the Google Privacy Terms page and Google's data safeguarding policy.
We may use third-party Service Providers to automate the development process of our Service.
GitHub — Provided by GitHub, Inc., GitHub is a development platform used to host and review code, manage projects, and build software. For more information, see the GitHub Privacy Statement.
We may provide paid products and/or services within our Service. Payment processing is handled by third-party payment processors. We do not store or collect your payment card details — that information is provided directly to our payment processors, whose use of your personal information is governed by their own Privacy Policies.
Our payment processors comply with PCI-DSS standards as managed by the PCI Security Standards Council.
Stripe — Privacy Policy
Our Service may contain links to third-party sites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. We will also notify you via email and/or a prominent notice on our Service prior to the change becoming effective.
You are advised to review this Privacy Policy periodically. Changes are effective when posted on this page.
If you have any questions about this Privacy Policy, please contact us:
For privacy inquiries, data requests, or questions about this policy.